whitewater rafting and kayaking Frequently Asked Questions

What if I have never rafted before?

We provide training before all our trips, teaching you how to paddle, hold on and telling you all the necessary safety information. We can take beginners on all the trips we offer. If you were looking to do the grade 5 trips you need to be reasonably comfortable in water and able to paddle in time as part of a team.

What if I can’t swim?

We provide you with a high-float lifejacket so being able to swim is not essential. However it is important that you let your raft guide know if you cannot swim. The Wairoa River trip is not reccomended for non swimmers.

What if it’s raining?

Rafting is a great wet weather activity; after all you are dressed to get wet. Very occasionally we will cancel trips due to high water; however all of the rivers we operate on are dam controlled so we do not need to worry about sudden changes in water level. Therefore we are able to operate in all weather.

What do I wear?

We provide all your equipment including wetsuits, booties etc. You just need a swimsuit to wear under our wetsuit and a towel for afterwards.

Is it cold?

Water temperature varies from river to river and depending on season. We will supply you with equipment to suit the conditions. We want you to have fun and go away and tell other people about us. We know you will not do that if you are cold so it is in our best interest to make sure you stay comfortable.

What do I do with my valuables while I am on the river?

We can lock everything away for you.

What if I have a medical condition?

Please check with our staff when you book and they will be able to let you know if you will be able to raft.

What are your GPS Co-ordinates?

Latitude -38.046063  Longitude 176.32994

Contact Us for more information

MAIN PHONE: +64 7 345 6543
HEAD OFFICE: 391 State Highway 33 , Mourea Rotorua 3074 New Zealand
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