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As a company we have strict health and safety processes in place to prevent any spread of Covid-19 and to keep us all safe, but……. We also need your help!

All our staff are double vaccinated and we have Qualmark Covid Clean & Safe Certification.

Please keep good social distancing from staff and/or anyone not in your bubble.

Our staff will be wearing masks if we are in close contact such as getting you sorted with equipment.
In line with MOH guidelines, if we have more than one bubble group we will also ask that you wear a mask at the base and in our vehicle.

If you do not have your own we will provide one.

It is not practical to wear masks or socially distance when we are on the river so we wish to advise you that this does pose a slightly increased risk.

If you are not comfortable mixing with other bubble groups please advise us in advance and we can discuss options with you.

If you are feeling unwell, have any flu like symptoms or feel you may have been exposed to Covid-19, please phone us on one of the numbers below and we can reschedule your trip for a more convenient time or we can refund you in full if you prefer provided cancellations are made within 24 hours.

+64 7 345 6543 or Freephone 0800333900

All our activities are covered by the Health & Safety at Work Adventure Activities Regulations (2016).

We are a registered activity provider and undergo regular audits by Adventure Mark on behalf of Worksafe NZ.

We also undergo a voluntary quality audit of the business including our sustainability efforts by Qualmark and are proud to be Qualmark Gold certified.

Copies of certificates are available on request if required.

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