Water temperature varies from river to river and depending on season. We will supply you with equipment to suit the conditions. We want you to have fun and go away and tell other people about us. We know you will not do that if you are cold so it is in our best interest to make sure you stay comfortable.
Please check with our staff when you book and they will be able to let you know if you will be able to raft.
We value your feedback. If you wish to give feedback, please ask your guide or our office staff for a copy of our feedback form or complaints policy.
The sports of White Water Rafting, White Water Sledging and Kayaking carry with them some degree of risk, increasing with the grade of rapids, to both the person and property. Occasionally rafts or kayaks do turnover and people occasionally swim. At any time prior to commencing the rafting, sledging or kayaking trip on the water you may elect not to undertake the activity, however, in some situations once the raft, sledge or kayak trip has begun, you may be committed to remain with it until completion. Because of these factors, Rotorua Adventures cannot guarantee your safety and you must expressly agree to assume the risk of injury or damage while participating in the activity. • You must be the appropriate age for the river or lake being rafted, Sledged or Kayaked (if unsure please ask staff). • You must be physically fit and have no condition or injury that could be affected by the activity or preclude you from undertaking in the activity safely. • You must not have any physical or mental impediment that would or could impose an unnecessary risk in the event of an emergency. If you are unsure with regards to any of the above points, please contact us to discuss the matters further.